cis-csm question 316 discussion

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Question 316

Which of the following is a required field in the Resolution Information tad in order to close a case?

  • A. Cause
  • B. Closed
  • C. Resolution notes
  • D. Closed by
Answer:

c

User Votes:
A
50%
B
50%
C 3 votes
50%
D
50%
Discussions
0 / 1000
Sweta
7 months ago

Resolution notes

azucena.trivino
3 weeks, 5 days ago

My Answer is C