Your customer installed the shelf firmware for their NS224 shelf over a week ago, and the firmware
has not upgraded on shelf 1 module B. The customer wants to know what the next steps would be to
get the firmware upgraded after verifying that the shelf firmware is indeed loaded onto the system.
Which step would you perform to complete the firmware upgrade?
C
Reseat the NSM100 module.
To complete the firmware upgrade for the NS224 shelf when shelf 1 module B has not upgraded, the appropriate action would be:
A. Reseat the NSM100 module.
Reseating the NSM100 module can help resolve issues related to firmware updates that have not been applied properly, as it can re-establish the connection and trigger the firmware update process.
Sources:
- https://docs.netapp.com/us-en/ontap-systems/ns224/service-replace-io-module.html
- https://docs.netapp.com/us-en/ontap-systems/ns224/service-replace-boot-media.html