Your customer calls you because one application is not able to access a NetApp ONTAP S3 bucket.
While reviewing the EMS log on the cluster, you see the following message:
The same credentials work in another application.
In this scenario, what would cause this problem?
A
https://kb.netapp.com/on-prem/ontap/da/S3/S3-KBs/nblade_css_s3_AccessDenied_error_because_user_authenticating_with_v2_signature
In this scenario, the most likely cause of the problem is:
B. The application is using v2 signatures.
NetApp ONTAP S3 buckets require the use of v4 signatures. If the application is using v2 signatures, it will not be able to access the S3 bucket, leading to the "access is denied for user 'anonymous user'" error.
Sources:
- https://docs.netapp.com/us-en/ontap-ems/s3-bucket-events.html
- https://docs.netapp.com/us-en/ontap/s3-config/create-modify-bucket-policy-task.html