220-1101 question 278 discussion

View all CompTIA A+ Certification Exam: Core 1 here
back to comptia forum

Question 278

A user visits the help desk to report that a smartphone takes more than a day to fully charge. The user already tested multiple wall outlets and swapped the charging cable, but the results are the same. Which of the following should the technician do FIRST?

  • A. Verify the power rating of the charger. Most Votes
  • B. Ensure all unnecessary connectivity features are disabled.
  • C. Check that all missing smartphone OS updates are applied.
  • D. Complete a factory reset of the phone.
Answer:

a

User Votes:
A 11 votes
50%
B 2 votes
50%
C 2 votes
50%
D 1 votes
50%
Discussions
0 / 1000
simon2k
1 year, 2 months ago

A. Verify the power rating of the charger.

0
esco0710
1 year, 1 month ago

A.
Power Rating of the Charger: The issue might be related to the charger itself, particularly its power output. Chargers with a lower power rating will charge devices more slowly. Verifying that the charger's power rating is appropriate for the smartphone is a logical first step.

0
fatouwest
7 months, 1 week ago

Verify the power rating of the charger.

0
cherubin27
1 month, 4 weeks ago

Verify the power rating of the charger.

0