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Question 261

An end user contacted a technician about a laser printer that was no longer printing images on the left side of the page. The technician replaced the toner cartridge, but the issue has persisted. Which of the following should the technician perform NEXT?

  • A. Replace the imaging drum
  • B. Realign the pickup rollers.
  • C. Clean the duplexing assembly.
  • D. Calibrate the printer
Answer:

a

User Votes:
A 8 votes
50%
B 2 votes
50%
C 2 votes
50%
D 3 votes
50%
Discussions
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simon2k
1 year, 2 months ago

C. Clean the duplexing assembly.

esco0710
1 year, 1 month ago

A
Imaging Drum Issue: If one side of the page is not printing correctly, it can indicate a problem with the imaging drum. The drum is responsible for transferring toner to the paper, and any defect or damage to the drum can result in incomplete or uneven prints