Documents are not printing out correctly from a laser printer at a conference. Some of the print is missing, and the pages come out unreadable. Which of the following should a technician do to fix this issue?
A.
Exchange the transfer roller.
B.
Recalibrate the printer.
C.
Clear the jam.
D.
Replace the fuser assembly.
Most Votes
Answer:
d
User Votes:
A 3 votes
50%
B 1 votes
50%
C 3 votes
50%
D 10 votes
50%
Discussions
0/ 1000
simon2k
1 year, 3 months ago
B. Recalibrate the printer.
esco0710
1 year, 2 months ago
i was gonna say A Transfer Roller Issue: If parts of the print are missing or the print quality is poor, it could be due to a problem with the transfer roller. The transfer roller helps to transfer toner from the drum unit to the paper. A worn-out or damaged transfer roller can result in incomplete or poor-quality prints.
Peculiar
3 weeks ago
D - We have a few issues here. One the print is missing part of the print and Two it comes out unreadable. We do not not what unreadable is EXACTLY, but they arent saying streaks or black spots. So we can mostly rule out Transfer roller. Missing parts of a print is more so leaning towards the fuser tho could be a clog. Since nothing related to a clog is a choice, Fuser is the answer (tho a clog or lack of ink could also be the answer depending). A Jam is obviously not it since the print comes through. Recalibrating might help you identify the issue, but not solve the issue.
Want to join our community?
Please log in or signup in order to use this feature
B. Recalibrate the printer.
i was gonna say
A
Transfer Roller Issue: If parts of the print are missing or the print quality is poor, it could be due to a problem with the transfer roller. The transfer roller helps to transfer toner from the drum unit to the paper. A worn-out or damaged transfer roller can result in incomplete or poor-quality prints.
D - We have a few issues here. One the print is missing part of the print and Two it comes out unreadable. We do not not what unreadable is EXACTLY, but they arent saying streaks or black spots. So we can mostly rule out Transfer roller. Missing parts of a print is more so leaning towards the fuser tho could be a clog. Since nothing related to a clog is a choice, Fuser is the answer (tho a clog or lack of ink could also be the answer depending). A Jam is obviously not it since the print comes through. Recalibrating might help you identify the issue, but not solve the issue.