220-1101 question 249 discussion

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Question 249

A laptop's external webcam software is running, but it shows no image or video. Which of the following should a technician perform FIRST?

  • A. Research new webcam firmware.
  • B. Restart the computer and run system diagnostics.
  • C. Reseat the webcam.
  • D. Reinstall the webcam software and drivers.
Answer:

d

User Votes:
A
50%
B 1 votes
50%
C 8 votes
50%
D 4 votes
50%
Discussions
0 / 1000
simon2k
1 year, 2 months ago

A. Research new webcam firmware.

esco0710
1 year, 1 month ago

C
Reseating the Webcam: This involves unplugging and then reconnecting the webcam to ensure it's properly connected. It's a basic and quick troubleshooting step that can resolve issues caused by loose connections or minor connection errors.