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Question 219

A user is unable to access the internet on a PC. A technician examines the PC and runs the following commands:

ipconfig /all
ping 8.8.8.8
ping comptia.org

Which of the following steps in the troubleshooting process does this series of commands represent?

  • A. Establish a theory.
  • B. Verify full system functionality.
  • C. Establish a plan of action.
  • D. Identify the problem.
Answer:

d

User Votes:
A 1 votes
50%
B 1 votes
50%
C
50%
D 5 votes
50%
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simon2k
1 year, 2 months ago

D. Identify the problem.