How should a compliance officer respond to law enforcement agencies' request for information on a customer undergoing an investigation?
A.
Collaborate with the financial institution's (FI's) designated department to determine the appropriate course of action to comply with the request.
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B.
Gather all requested documentation and send via secure email to the requesting authority.
C.
Share details of the investigation with respective colleagues who deal with this customer type on a daily basis.
D.
Freeze account assets and advise the customer that assets will not be released until the investigation has been completed
Collaborate with the financial institution's (FI's) designated department to determine the appropriate course of action to comply with the request.
A. Collaborate with the financial institution's (FI's) designated department to determine the appropriate course of action to comply with the request.