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Question 287

A business has a proprietary Order Management System (OMS) that creates orders from their
website and the order. When the order is created in the OMS, an integration also creates an order
record in Salesforce relates it to the contact as identified by the email on the order. As the order
goes through different stages in OMS, the integration also updates it in Salesforce.
It is notified that each update from the OMS creates a new order record in Salesforce.
Which two actions prevent the duplicate order records from being created in Salesforce?
Choose 2 answers

  • A. Ensure that the order number in the OMS is unique.
  • B. Use the order number from the OMS as an external ID.
  • C. Use the email on the contact record as an external ID.
  • D. Write a before trigger on the order object to delete any duplicates.
Answer:

A, D


User Votes:
A 4 votes
50%
B 5 votes
50%
C
50%
D 1 votes
50%
Discussions
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Soukoum
1 year ago

Answers are A and B