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Question 23

You have recently discovered that NetApp ONTAP Cloud Manager is not sending AutoSupport
messages to NetApp.
In this scenario, what would solve this Issue?

  • A. Verify that your AWS credentials are correctly added to Cloud Manager.
  • B. Verify that your NetApp Support site credentials are correctly added to Cloud Manager.
  • C. Verify that your data LIFs allow traffic to mysupport .netapp.com on port 443.
  • D. Verify that the inbound and outbound rules allow AutoSupport on port 80.
Answer:

C


User Votes:
A
50%
B 2 votes
50%
C
50%
D
50%
Discussions
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Dinker
6 months, 1 week ago

https://kb.netapp.com/Cloud/BlueXP/Cloud_Manager/Cloud_Manager_ASUPS_aren't_being_sent_to_NetApp

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marcopubblico
4 days, 6 hours ago

To solve the issue of NetApp Cloud Manager not sending AutoSupport messages to NetApp, you should:

B. Verify that your NetApp Support site credentials are correctly added to Cloud Manager.

Ensuring that the correct NetApp Support site credentials are configured in Cloud Manager is crucial for enabling AutoSupport messages to be sent to NetApp.

Sources:
- https://docs.netapp.com/us-en/bluexp-cloud-volumes-ontap/task-verify-autosupport.html
- https://docs.netapp.com/us-en/bluexp-setup-admin/task-troubleshoot-connector.html
- https://docs.netapp.com/us-en/ontap/system-admin/troubleshoot-autosupport-https-task.html

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