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Question 65

Which agent application uses the Communication Control Toolkit (CCT) function in Avaya Contact
Center Select (ACCS)?

  • A. one-X® Agent
  • B. Avaya Communicator
  • C. Avaya Agent Desktop
  • D. Agent Desktop Display
Answer:

B

User Votes:
A
50%
B 1 votes
50%
C 3 votes
50%
D
50%
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cld2000
1 year ago

Avaya Contact Center Select Overview
Avaya Contact Center Select agents use Agent Desktop software to respond to customer voice and multimedia contacts.

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