ServiceNow cis-hr practice test

certified implementation specialist - human resources

Last exam update: Dec 19 ,2024
Page 1 out of 17. Viewing questions 1-10 out of 163

Question 1

If you have both Admin [admin] and HR Admin [sn_hr_core.admin] roles and want to configure an Access Control Rule for the HR Payroll table, which of the following must first be done?

  • A. Manually add the Delegated Developer role to your User record
  • B. Manually add the security_admin role to your User record
  • C. From the User dropdown in the banner, elevate your role to delegated_developer
  • D. From the User dropdown in the banner, elevate your role to security_admin
Mark Question:
Answer:

a

User Votes:
A
50%
B
50%
C
50%
D 2 votes
50%
Discussions
vote your answer:
A
B
C
D
0 / 1000

Question 2

On the HR Case form, some HR Services have associated Response templates.
What determines which HR Services have Response Templates?

  • A. The HR Criteria on the HR Service
  • B. The HR Criteria on the Response Template record
  • C. The table and conditions on the Response Template record
  • D. The User Criteria on the HR Service
Mark Question:
Answer:

c

User Votes:
A
50%
B
50%
C 1 votes
50%
D
50%
Discussions
vote your answer:
A
B
C
D
0 / 1000

Question 3

Which plugin is recommended when upgrading from the global version of HR to the scoped version?

  • A. Human Resources Scoped App: Employee Relations [com.sn_hr_employee_relations]
  • B. Human Resources Scoped App: Data Migration [com.sn_hr_migration]
  • C. Human Resources Scoped App: Lifecycle Events [com.sn_hr_lifecycle_events]
  • D. Human Resources Scoped App: Integrations [com.sn_hr_integrations]
Mark Question:
Answer:

b

User Votes:
A
50%
B 1 votes
50%
C
50%
D
50%
Discussions
vote your answer:
A
B
C
D
0 / 1000

Question 4

What is the minimum role required to access the HR Properties module?

  • A. HR Manager [sn_hr_core.manager]
  • B. LE Admin [sn_hr_le.admin]
  • C. Admin [admin]
  • D. HR Admin [sn_hr_core.admin]
Mark Question:
Answer:

d

User Votes:
A
50%
B
50%
C
50%
D 1 votes
50%
Discussions
vote your answer:
A
B
C
D
0 / 1000

Question 5

If an HR Document must be manually generated for an HR Case, who is able to generate the document from the Case record?

  • A. Only an HR Admin can generate Documents from a Case
  • B. Any HR professional can generate the Document, even if they are not assigned to the Case
  • C. Only the assigned to person can manually generate Documents from a Case
  • D. Only the Manager of the assignment group can generate the Document
Mark Question:
Answer:

d

User Votes:
A
50%
B
50%
C 1 votes
50%
D
50%
Discussions
vote your answer:
A
B
C
D
0 / 1000

Question 6

Which learning task template field allows creation of the short description and description in one or more languages?

  • A. Language Table
  • B. Description Template
  • C. Additional fields
  • D. Global descriptions for translations
Mark Question:
Answer:

d

User Votes:
A
50%
B
50%
C
50%
D 1 votes
50%
Discussions
vote your answer:
A
B
C
D
0 / 1000

Question 7

The HR Profile table is used to track information for what Employment types? (Choose three.)

  • A. Other
  • B. Potential Employee
  • C. Full Time Employee
  • D. Temporary Employee
  • E. Spouse
  • F. Contractor
Mark Question:
Answer:

cdf

User Votes:
A
50%
B
50%
C 1 votes
50%
D 1 votes
50%
E
50%
F 1 votes
50%
Discussions
vote your answer:
A
B
C
D
E
F
0 / 1000

Question 8

With the I18N: Knowledge Management Internationalization Plugin v2 enabled, how are translated Knowledge articles associated with each other so that the user is presented with the article in the selected language?

  • A. Article Versions related list
  • B. Translated Versions related list
  • C. Localization list
  • D. Dynamic translations list
Mark Question:
Answer:

b

User Votes:
A
50%
B 1 votes
50%
C
50%
D
50%
Discussions
vote your answer:
A
B
C
D
0 / 1000

Question 9

When a Guided Setup task is marked as complete, how can it be reopened?

  • A. Closed tasks cannot be reopened
  • B. Click the Mark as Incomplete button
  • C. Submit a request in HI
  • D. Restart the Guided Setup entirely
Mark Question:
Answer:

b

User Votes:
A
50%
B 1 votes
50%
C
50%
D
50%
Discussions
vote your answer:
A
B
C
D
0 / 1000

Question 10

If all Can Edit Journey permissions are selected on the Journey configuration, which of the following users are allowed to make changes to the existing Journey? (Choose two.)

  • A. The journey owner
  • B. The employee
  • C. The mentor
  • D. The admin
Mark Question:
Answer:

ad

User Votes:
A 1 votes
50%
B
50%
C 1 votes
50%
D
50%
Discussions
vote your answer:
A
B
C
D
0 / 1000
own3d9292
2 weeks, 3 days ago

A. The journey owner
C. The mentor

In Journey Configuration form there are 2 tabs, one is "Journey owner Persmission" and one is "Mentor Permission".

To page 2