Page 1 out of 17. Viewing questions 1-10 out of 167
Question 1
When should you retire an IT asset?
A.
At any point it is recommended by the HAM-defined asset policy
B.
At any point that it is recommended by your company-defined policies and procedures
C.
At any point it is recommended by the HAM-defined asset disposal procedure
D.
When the Hardware Content Service Lifecycle data reports the asset is nearing end-of-service
E.
When the Hardware Content Service Lifecycle data reports the asset is nearing end-of-life
Answer:
d
User Votes:
A
50%
B
50%
C
50%
D 1 votes
50%
E 1 votes
50%
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Question 2
Which catalog facilitates the ability to source from existing stock?
A.
Procurement Catalog
B.
Vendor Catalog
C.
Service Catalog
D.
Product Catalog
Answer:
c
User Votes:
A 1 votes
50%
B
50%
C 1 votes
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D
50%
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Question 3
Which mobile app can users leverage to view the assets assigned to them and create incidents to report issues with their devices?
A.
Now Agent Mobile app
B.
Now Onboarding app
C.
Now Mobile app
D.
Now My Assets app
Answer:
d
User Votes:
A
50%
B
50%
C 1 votes
50%
D
50%
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Question 4
What is tracked throughout the life of an asset? (Choose three.)
A.
Financial data
B.
Contractual data
C.
Lifecycle data
D.
Configuration data
E.
Hardware data
Answer:
acd
User Votes:
A 1 votes
50%
B
50%
C 1 votes
50%
D 1 votes
50%
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Question 5
When activating Hardware Asset Management (HAM) in an instance already running Field Service Management (FSM), how do you configure asset tasks for existing incident, change, and work order flows?
A.
No configuration is required: asset tasks automatically activate behind the scenes
B.
Activate HAM, then run scheduled job "Asset - Create FSM asset tasks" to insert the asset tasks
C.
Activate HAM and then re-run the scheduled FSM jobs
D.
Stop the scheduled FSM jobs, activate HAM, then restart the scheduled FSM jobs
Answer:
c
User Votes:
A 1 votes
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B
50%
C 1 votes
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D 1 votes
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Question 6
An asset record tracks which data that is NOT part of configuration management? (Choose three.)
A.
Lifecycle data
B.
Contractual data
C.
Financial data
D.
Logical data
E.
Operational data
Answer:
bce
User Votes:
A 1 votes
50%
B
50%
C
50%
D 1 votes
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Question 7
Within the asset audit form, where would you find the list of all assets that are currently assigned to the stockroom or warehouse that is being audited?
A.
Labelled assets
B.
Expected assets
C.
Inventoried assets
D.
Scanned assets
E.
Stored assets
Answer:
d
User Votes:
A
50%
B
50%
C 1 votes
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Question 8
What core table requires migration when extending ITSM Asset Management with Hardware Asset Management?
A.
cmdb_model_category
B.
alm_hardware
C.
No migration is required
D.
alm_asset
Answer:
a
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50%
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Question 9
A given collection of methodologies, assets, and templates within Now Create is referred to as what?
A.
Now Create pack
B.
Project pack
C.
Success pack
D.
Methodology pack
E.
Asset pack
Answer:
d
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A 1 votes
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B
50%
C
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Question 10
What information would you find on the Inventory tab of the Hardware Asset dashboard? (Choose three.)