Salesforce integration architect practice test

Question 1

An enterprise customer that has more than 10 Million customers has the following systems and
conditions in their landscape:

• A. Enterprise Billing System (EBS) - All customer's monthly billing is generated by this system.
• B. Enterprise Document Management System (DMS) Bills mailed to customers are maintained in the Document Management system.
• C. Salesforce CRM (CRM)- Customer information, Sales and Support information is maintained in CRM.

Question 2

A subscription-based media company's system landscape forces many subscribers to
maintain multiple accounts and to login more than once. An Identity and Access Management (IAM)
system, which supports SAML and OpenId, was recently implemented to improve their subscriber
experience through self-registration and Single Sign-On (SSO).
The IAM system must integrate with Salesforce to give new self-service customers instant access to
Salesforce Community Cloud.
Which two requirements should the Salesforce Community Cloud support for self-registration and
SSO?
Choose 2 answers

• A. SAML SSO and Registration Handler
• B. OpenId Connect Authentication Provider and Registration Handler
• C. SAML SSO and just-in-time provisioning
• D. OpenId Connect Authentication Provider and just-in-time provisioning

Question 3

Universal Containers (UC) currently owns a middleware tool and they have developed an API-led
integration architecture with three API tiers. The first tier interfaces directly with the systems of
engagement, the second tier implements business logic and aggregates data, while the third tier
interfaces directly with systems of record. Some of the systems of engagement will be a mobile
application, a web application, and Salesforce.
UC has a business requirement to return data to the systems of engagement in different formats
while also enforcing different security protocols.
What should an Integration Architect recommend to meet these requirements?

• A. Enforce separate security protocols and return formats at the first tier of the API-led architecture.
• B. Implement an API gateway that all systems of engagement must interface with first.
• C. Enforce separate security protocols and return formats at the second tier of the API-led architecture.
• D. Leverage an Identity Provider solution that communicates with the API tiers via SAML

Question 4

Universal containers is planning to implement Salesforce as their CRM system. Currently
they have the following systems
1. Leads are managed in a Marketing System.
2. Sales people use Microsoft Outlook to enter contacts, emails and manage activities.
3. Inventory, Billing and Payments are managed in their ERP system. 4. The proposed CRM
system is expected to provide Sales and Support people the ability to have a single view of their
customers and manage their contacts, emails and activities in Salesforce CRM.
What should an Integration Consultant consider to support the proposed CRM system strategy?

• A. Plan for migration of customer and sales data across systems on a regular basis to keep them in sync.
• B. Evaluate current and future data and system usage and then identify potential integration requirements to Salesforce.
• C. Explore Out of box Salesforce connectors for integration with ERP, Marketing and Microsoft Outlook systems.
• D. Propose a middleware system that can support interface between systems with Salesforce.

Question 5

A global financial company sells financial products and services that include the following:
1. Bank Accounts
2. Loans
3. Insurance
The company has a core banking system that is state of the art and is the master system to store
financial transactions, financial products and customer information. The core banking system
currently processes 10M financial transactions per day. The CTO for the company is considering
building a community port so that customers can review their bank account details, update their
information and review their account financial transactions.
What should an integration architect recommend as a solution to enable customer community
users to view their financial transactions?
A Use Salesforce Connect to display the financial transactions as an external object.
C. Use Salesforce Connect to display the financial transactions as an external object.C Use Salesforce
External Service to display financial transactions in a community lightning
page.
D Use Iframe to display core banking financial transactions data in the customer community.

Question 6

Northern Trail Outfitters is in the final stages of merging two Salesforce orgs but needs to keep the
retiring org available for a short period of time for lead management as it is connected to multiple
public web site forms. The sales department has requested that new leads are available in the new
Salesforce instance within 30 minutes.
Which two approaches will require the least amount of development effort?
Choose 2 answers

• A. Configure named credentials in the source org.
• B. Use the Composite REST API to aggregate multiple leads in a single call.
• C. Use the tooling API with Process Builder to insert leads in real time.
• D. Call the Salesforce REST API to insert the lead into the target system.

Question 7

Universal Containers (UC) is a leading provider of management training globally, UC
embarked on a Salesforce transformation journey to allow students to register for courses in the
Salesforce community. UC has a learning system that masters all courses and student
registration.
UC requested a near real-time feed of student registration from Salesforce to the learning
system. The integration architect recommends using Salesforce event.
Which API should be used for the Salesforce platform event solution?

• A. Tooling API
• B. Streaming API C.O REST AP D.SOAP API

Question 8

A Salesforce customer is planning to roll out Salesforce for all their Sales and Service staff.
Senior Management has requested that monitoring is to be in pla for Operations to notify any
degradation in Salesforce performance.
How should an integration consultant implement monitoring?

• A. Use Salesforce limits API to capture current API usage and configure alerts for monitoring.
• B. Use APIEVENT to track all user initiated API calls through SOAP, REST or BULK APIs.
• C. Identify critical business processes and establish automation to monitor performance against established benchmarks.
• D. Request Salesforce to monitor the Salesforce instance and notify when there is degradation in performance.

Question 9

Only authorized users are allowed access to the EBS and the Enterprise DMS.
Customers call Customer Support when they need clarification on their bills. Customer Support
needs seamless access to customer billing information from the E and view generated bills from the
DMS.
Which three authorization and authentication needs should an integration consultant consider while
integrating the DMS and ESB with Salesforce?
should an integration consultant consider while integrating the DMS and ESB with Salesforce?
Choose 3 answers

• A. Users should be authorized to view information specific to the customer they are servicing without a need to search for customer.
• B. Identify options to maintain DMS and EBS authentication and authorization details in Salesforce.
• C. Consider Enterprise security needs for access to DMS and EBS.
• D. Consider options to migrate DMS and EBS into Salesforce.
• E. Users should be authenticated into DMS and EBS without having to enter username and password.

Question 10

An integration architect needs to build a solution that will be using the Streaming API, but the data
loss should be minimized, even when the client re-connects every couple of days.
Which two types of Streaming API events should be considered?
Choose 2 answers
A Generic Events
B Change Data Capture Events
C. PushTopic Events
D High Volume Platform Events

Question 11

A healthcare services company maintains a Patient Prescriptions System that has 50+
million records in a secure database. Their customer base and data set growing rapidly. They want to
make sure that the following policies are enforced:
1. Identifiable patient prescriptions must exist only in their secure system's databaseand
encrypted at rest.
2. Identifiable patient prescriptions must be made available only to people explicit authorized in
the Patient Prescriptions System assigned nurses anddoctors, patient, and people explicitly the
patient may authorize.
3. Must be available only to verified and pre-approved people or legal entities.
To enable this, the company provides the following capabilities:
1. One-time use identity tokens for patients, nurses, doctors, and other people that expire within
a few minutes.
2. Certificates for legal entities.
. RESTful services.
The company has a Salesforce Community Cloud portal for patients, nurses, doctors, and other
authorized people. A limited number of employees analyze de identified data in Einstein
Analytics.
Which two capabilities should the integration architect require for the Community Cloud portal
and Einstein Analytics?
Choose 2 answers

• A. Identity token data storage
• B. Bulk load for Einstein Analytics
• C. Callouts to RESTful services
• D. Encryption in transit and at rest

Question 12

A developer has been tasked by the integration architect to build a solution based on the Streaming
API. The developer has done some research and has found there are different implementations of
the events in Salesforce (Push Topic Events, Change Data Capture,
Generic Streaming, Platform Events), but is unsure of to proceed with the implementation.The
developer asks the system architect for some guidance.
What should the architect consider when making the recommendation?

• A. Push Topic Event can define a custom payload.
• B. Change Data Capture does not have record access support.
• C. Change Data Capture can be published from Apex.
• D. Apex triggers can subscribe to Generic Events.

Question 13

Which WSDL should an architect consider when creating an integration that might be used for more
than one salesforce organization and different met

• A. Corporate WSDL
• B. Partner WSDL
• C. SOAP API WSDL
• D. Enterprise WSDL

Question 14

An architect recommended using Apex code to make callouts to an external system to
process insurance quote.
What should the integration architect consider to make sure this is the right option for the
integration?

• A. The maximum callouts in a single Apex transaction.
• B. The maximum number of parallel Apex callouts in a single continuation.
• C. The limit on long-running requests (total execution time).
• D. The limit of pending operations in the same transaction.

Question 15

A company that is a leading provider of training delivers courses to students globally. The company
decided to use customer community in order to allow studer to log in to the community, register for
courses and pay course fees. The company has a payment gateway that takes more than 30 seconds
to process the payn transaction. Students would like to get the payment result in real-time so in case
an error happens, the students can retry the payment process.
What is the recommended integration approach to process payments based on this requirement?

• A. Use platform event to process payment to the payment gateway.
• B. Use continuation to process payment to the payment gateway. C Use change data capture to process payment to the payment gateway.
• D. Use request and reply to make an API call to the payment gateway.