microsoft mb-340 practice test

Question 1 Topic 6, Mixed Questions

Company A uses Dynamics 365 Commerce. The company deploys a business-to-business (B2B) e-commerce website.
Company B has a business partner account with Company A.
Company B hires a purchasing manager. The purchasing manager must be able to place orders on the B2B e-commerce
website on behalf of Company B.
You need to ensure the purchasing manager can place orders as required.
What are two possible ways to achieve this goal? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

• A. Advise the purchasing manager to register for a new account using the B2B e-commerce site.
• B. Advise the administrator user of Company B to add a new user by using the self-service pages of the e-commerce site.
• C. Create a new customer account. Navigate to the customer hierarchy for Company B and assign the new customer account.
• D. Create a new customer account. Set the invoice account value to Company B's customer account number.

Question 2 Topic 6, Mixed Questions

HOTSPOT
A company deploys a business-to-business (B2B) e-commerce website by using Dynamics 365 Commerce.
A customer uses the online form to submit a request to become a business partner.
You need to complete the onboarding process for the customer.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:

Question 3 Topic 6, Mixed Questions

DRAG DROP
A company plans to replace an existing e-commerce website by implementing Dynamics 365 Commerce. You deploy the
environment and initialize e-commerce functionality.
You need to complete the configuration.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and
arrange them in the correct order.
Select and Place:

Question 4 Topic 6, Mixed Questions

A company wants to analyze ratings and reviews submitted by users through commerce channels.
You need to analyze the feedback.
Which two actions will achieve the goal? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

• A. Import data into a Power BI template.
• B. Synchronize product ratings.
• C. Link product ratings to the reviews section.
• D. Filter reviews by ratings or channels.

Question 5 Topic 6, Mixed Questions

DRAG DROP
A company implements a Dynamics 365 Commerce e-commerce website.
The company wants specific components to appear on a product page to help customers decide to purchase those products.
You need to configure the product page.
Which module types should you configure? To answer, drag the appropriate module types to the correct requirements. Each
module type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to
view content.
NOTE: Each correct selection is worth one point.
Select and Place:

Question 6 Topic 6, Mixed Questions

A company wants to create a new Dynamics 365 Commerce e-commerce website.
You need to complete all the prerequisites before you publish the online channel.
Which three actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.

• A. Create assortments and add the online store.
• B. Configure the category navigation hierarchy of the website.
• C. Create the online store and configure properties.
• D. Add the online store to the channel database.
• E. Add the online store to the organization hierarchy.

Question 7 Topic 6, Mixed Questions

DRAG DROP
A company implements Dynamics 365 Commerce to manage physical stores and online commerce channels.
Commerce Headquarters is unable to retrieve transactions captured in the online channel.
You need to configure the system to retrieve the transactions.
Which processes should you use? To answer, drag the appropriate processes to the correct requirements. Each process
may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Select and Place:

Question 8 Topic 6, Mixed Questions

A company uses Dynamics 365 Commerce. The company has an e-commerce website.
The company plans to start a sale in three weeks.
You need to make changes to pages across the website. You must ensure that the changes:
Do not restrict other changes from being implemented.

Do not impact the operation of the live site.

Are updated on the live site ready for the first day of the sale.

What should you do?

• A. On the live site, complete the changes. Publish the amended pages.
• B. On the live site, unpublish the pages and complete the changes. Do not publish the changes.
• C. Create a new publish group. Copy the pages and complete the changes. Set a schedule for the publish group.
• D. Create a new publish group. Copy the pages and complete the changes. Publish the changes.
• E. On the live site, create new pages. Copy the existing designs and complete the changes. Do not publish the changes.

Question 9 Topic 6, Mixed Questions

A company is using the call center feature in Dynamics 365 Commerce.
Several customers require monthly sales orders that contain the same products and quantities. They need to have sales
orders automatically created for them over time. The orders must be fully paid for before the orders are shipped.
You need to configure the system.
Which two parameters should you configure? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.

• A. Cancellation notice day before order
• B. First notice days from start
• C. Backorder – Number of days
• D. Revenue journal name
• E. Continuity days before delivery

Question 10 Topic 6, Mixed Questions

A company has a Dynamics 365 Commerce call center.
Continuity sales orders that are not yet fulfilled list a product that is no longer in stock
You need to substitute a product on the orders.
What should you do?

• A. Run continuity updates.
• B. Run a continuity update batch job.
• C. Create continuity child orders.
• D. Update the continuity current event period.
• E. Extend continuity lines.

Question 11 Topic 6, Mixed Questions

A company uses a Dynamics 365 Commerce call center.
You need to restrict which agents can perform price overrides. You must also set limits on the value of the overrides.
Which two actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.

• A. Create a permission group and configure the allow price override to None Allowed.
• B. Configure a price override hold code within the call center parameters.
• C. Enable order price control for the call center.
• D. Configure override permissions with cost markup percentage values.
• E. Assign a permission group to employees.

Question 12 Topic 6, Mixed Questions

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a
unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while
others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in
the review screen.
A company implements Dynamics 365 Commerce. Call center agents take orders over the phone, modify existing orders,
issue credits, place orders on hold, and provide warranty support.
Call centers must meet the following requirements:
User1 and User2 must be able to perform payments. User3 must not be able to perform payment processing All agents


must be able to offer directed selling
All agents must be able to change the sales price of an item during order entry

All refunds must be applied to the account for the customer who made the purchase

You need to configure call center functionality.
Solution: Create a call center and add User1 and User2 as channel users. Set Enable order completion and Enable directed
selling to Yes.
Does the solution meet the goal?

• A. Yes
• B. No

Question 13 Topic 6, Mixed Questions

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a
unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while
others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in
the review screen.
A company implements Dynamics 365 Commerce. Call center agents take orders over the phone, modify existing orders,
issue credits, place orders on hold, and provide warranty support.
Call centers must meet the following requirements:
User1 and User2 must be able to perform payments. User3 must not be able to perform payment processing All agents


must be able to offer directed selling
All agents must be able to change the sales price of an item during order entry

All refunds must be applied to the account for the customer who made the purchase

You need to configure call center functionality.
Solution: Create a call center and add User1 and User2 as channel users.
Create another call center and add User3 as a channel user.
For each call center select Set up and then Payment methods. Create a payment method and set the function to Normal.
Does the solution meet the goal?

• A. Yes
• B. No

Question 14 Topic 6, Mixed Questions

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a
unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while
others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in
the review screen.
A company implements Dynamics 365 Commerce. Call center agents take orders over the phone, modify existing orders,
issue credits, place orders on hold, and provide warranty support.
Call centers must meet the following requirements:
User1 and User2 must be able to perform payments. User3 must not be able to perform payment processing All agents


must be able to offer directed selling
All agents must be able to change the sales price of an item during order entry

All refunds must be applied to the account for the customer who made the purchase

You need to configure call center functionality.
Solution: Create a call center and add all users as channel users. Set Enable order completion and Enable directed selling to
Yes.
Does the solution meet the goal?

• A. Yes
• B. No

Question 15 Topic 6, Mixed Questions

A sales director wants to create a consistent revenue stream by targeting customers to sign up for continuity programs.
You need to configure continuity programs.
Which three actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.

• A. Create template sales orders for the customers.
• B. Configure order fulfillment.
• C. Create a continuity program.
• D. Create a parent product for the continuity program.
• E. Configure Commerce shared parameters.